The Card provided is a Mastercard Gift Card, which is accepted at any location in the United States where Debit Mastercard is accepted. It’s important to note that this card is not redeemable for cash, except where required by law. Additionally, it cannot be used at ATMs, for gambling purposes, or at merchants that require a manual card imprint. Some additional restrictions may also apply.
For your security and convenience, we recommend writing down the Card number and Customer Service number found on the back of the Card on a separate piece of paper. This information will be helpful in case the Card is lost or stolen. Each time you make a purchase, the amount will automatically be deducted from the Card’s balance. When making a purchase at any merchant with an electronic terminal, it’s advisable to select the “credit” option.
Here are some key points to consider:
- Activation and Registration: To activate your Gift Card or to make online, mail, or telephone order purchases, personal information such as your name, address, telephone number, and email address may need to be verified with the Card-issuing bank. Visit www.giftcardmall.com/mygift to register your Card in advance to ensure smooth transactions. Without registration, online, mail, or telephone order merchants might not be able to confirm your identity, potentially leading to declined purchases even if there are sufficient funds on the Card.
- Balance Inquiry: You can keep track of your balance by visiting www.giftcardmall.com/mygift, calling 1 (888) 524-1283 for automated balance inquiries 24/7, or by monitoring your balance as you spend. It’s worth noting that some retailers may not have access to the remaining balance on your Card.
- Lost or Stolen Card: In case your Card is lost or stolen, promptly call Customer Service at 1 (877) 322-4710 to cancel it. Be sure to have your Card number handy, recorded in a safe place. You may need to provide additional information. If there are remaining funds on your Card, a replacement Card will be issued at no cost.
- PIN for Debit Transactions: Yes, you can use a PIN for debit transactions with your Card. You can obtain a PIN by visiting mcgift.giftcardmall.com or by calling the number on the back of the Card. However, please note that the PIN can only be used for purchases and cannot be used to obtain cash at ATMs or for cash back with a purchase.
