Have you encountered the “Your Organization’s Data Cannot Be Pasted Here” error message? This issue typically arises when attempting to copy corporate content or data from Outlook or other apps governed by organizational policies aimed at safeguarding confidential data.
The error manifests when trying to paste business-related data into an unauthorized application, such as moving content from a corporate email in Outlook to a personal Gmail account. This problem can occur on both desktop computers and mobile devices. If restarting the device doesn’t resolve the issue, you can employ troubleshooting steps to address it.
On Android devices, using Google Keyboard may prompt a popup stating, “Your data cannot be put here.” This is often a mere suggestion from Gboard.
Where does this error occur, and why?
Many organizations implement a Bring Your Own Device (BYOD) policy, allowing employees to use personal devices for work. To protect organizational data, Microsoft developed Microsoft Intune, managing user access and personal devices for official purposes.
Microsoft Intune’s Policy Management restricts cutting, copying, and pasting between Outlook or other work-related apps and unauthorized applications on smartphones or tablets. This restriction aims to prevent data leakage. The error message appears when attempting to copy data, prohibiting the action until the Intune setting is adjusted to allow copy and paste in third-party applications.
At times, the policy may even prevent copying text from personal email accounts or taking screenshots, which can be frustrating.
To address Microsoft Intune’s blocking of copy and paste, users must modify the policy to permit such actions on personal/non-work-related apps.
Microsoft Intune Policy and Outlook’s involvement:
Here are scenarios where Microsoft Intune Policy restricts copying and pasting from Outlook:
- Intune Blocked: Prevents copying and pasting between Intune applications and other programs.
- Policy Managed Applications: Allows copying and pasting between policy-managed apps.
- Policy Managed with Paste in: Enables pasting data from non-policy-managed apps into policy-managed apps.
- Any Apps: No limitations on copying and pasting between apps.
Steps to resolve the error:
- Adjust App Protection Policy in Microsoft Intune: Modify the policy to allow cut, copy, and paste.
- Manual Update of Office Suite: Update the Office suite manually to eliminate potential restrictions.
- Make Changes and Save the Document: Make alterations to a new file, save it, and attempt copy and paste operations again.
- For Android: Long-press the screen area and choose ‘Paste’ from the context menu if using Google Keyboard.
Conclusion:
By following these steps, users can overcome the “Your Organization’s Data Cannot Be Pasted Here” error. Adjusting policies in Microsoft Intune and updating Office suites can resolve the issue, ensuring seamless data transfer across applications. If problems persist, consulting system administrators may be necessary.